In order to set up the 9 box metrics feature, the initials step would configure the 9 box matrix by navigating from Succession & development -> Configuration -> 9 box matrix
Refer the following article to understand what 9 box matrix is
In this section, you can add the potential assessment question and the answers that need to be shown as options under the questions in the appraisal forms.
Step 1 – Facilitate the 9 box matrix by ticking off the “Enable 9 Box Matrix”. Upon enabling, the feature gets accessible for the user.
9 Box Potential Category Answer Options section has been categorized into three criteria as “Low, Medium and High”, where user can enter the answers as options for the potential questions.
This option is given for underperformed employees based on their work performance.
Ex: Limited to current role only or possible bad fit
This option is given that the employee's work is up to considerate standards but needs improvements based on their work performance.
Ex: Good fit at the current level, lateral move, or upward 1 level
This option is given that the employee's work is over the top based on their work performance.
Ex: Highly capable to attain higher roles, upward mobility more than 1 level
Enter the answers for each option and save the process.
Step 2 - During the appraisal review, this question displays under each appraisal in both multiple and single views. Based on the answer given the potential rating is calculated.