8. Request Desk (Licensed)

8.1 Predefined Request Types

Request Desk now comes with predefined request templates, accelerating implementation and helping organizations deploy structured workflows faster. Start instantly with built-in templates like:

• General HR Query – For day-to-day questions or HR-related support
• Vacancy for HR Associate – For initiating new recruitment needs

These ready-to-use templates simplify setup, reduce admin effort, and ensure consistency across your internal service requests.

Note: These predefined request types will be added only if no existing request types have been configured on your system.