Grievances (Licensed)

Overview

A new licensed module enables employees to submit grievances through a secure, structured workflow in a confidential manner. Designed to enhance trust and compliance in grievance resolution processes.

Key Features

• Define grievance types based on location.
   
• Configure custom forms and approval workflows based on company policies, with field-level access control per user role at each workflow stage.
• Submit grievances anonymously.
   
• Trigger automated notifications based on workflow stage with fully configurable templates, supports employee and grievance form tokens, and allows custom subscriber lists per client requirements
• Ability to generate summary and detailed grievance reports
   

Key Benefits

• Empower employees to raise sensitive issues securely.
   
• Increases accountability through audit trails and tracking.
   
• Enables consistent, fair, and efficient grievance resolution.
   
• Supports regional and role-based access control.