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    How to Use Citra AI Chatbot

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    OrangeHRM Administrator
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    Citra AI is OrangeHRM’s intelligent chat assistant designed to simplify everyday HR tasks. Instead of navigating through multiple menus, employees and managers can interact conversationally with Citra to perform actions such as checking leave balances, applying for leave, viewing employee information, and even generating surveys.

    With Citra AI, HR processes become faster, easier, and more engaging, empowering employees while reducing administrative workload.

     

    Key Capabilities of Citra AI

    Citra can help you with:

    Employee Management

    • Corporate Directory (Employee Info) : Get employee details like contact info, job title, department, supervisor, and office location.

    Leave

    • Apply Leave: Apply leave by specifying dates and leave type.

    • Approve Leave: Review and approve, reject, or cancel pending leave requests.

    • Assign Leave: Assign leave to other employees by specifying who and when.

    • Check Leave Balance: View your leave balance or that of your subordinates.

    • Leave Calendar: See if you or others are on leave for specific dates, with filters for leave type or status.

    News and Documents

    • Document Assistant: Ask questions about company policies or documents, get summaries, explanations, or compare document versions.

     

    How to Access Citra AI

    Step 01 - Log in to your OrangeHRM account. Click the Citra AI icon located bottom-right corner of your screen.

     

    Step 02 - A chat window will appear; start typing your question or request.

     

     

     

     

     

     

    Example Interactions

    Here are some example prompts you can use with Citra:

    • Leave

      • “Apply for vacation leave from 28th July to 31st of July".

       

      • “What is my remaining sick leave balance?”

         

      • “Who is on leave today in my team?”

     

    • Employee Information

      • “Show me the contact number of Jane Smith.”

        Note: Citra currently supports the Word (.doc/.docx), PDF, Excel (.xls/.xlsx), and image files (eg, png, .jpg, .jpeg) document types only:


         

    •  Published News and Documents

      Citra AI helps employees get answers from published company news and official documents. It links related information to provide complete, easy-to-understand responses, so employees don’t have to search multiple sources. 

      Ex - What is the Code of Conduct?

      Note: Please note that saved drafts are not taken into account by Citra when generating responses. Only officially published content is used.

       

    Clicking the View button will redirect you to the relevant section under Documents. You can also download the PDF from here.

     

     

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