Citra Analytics is a conversational analytics tool built into Citra AI, OrangeHRM's intelligent chat assistant. It is designed for HR managers and admins who need quick insights from their workforce data without building reports or knowing any reporting tools. You ask a question in plain language, and Citra retrieves the data, explains the insights in plain English, and presents interactive charts so you get the exact answer you were looking for.

Because Citra Analytics runs inside OrangeHRM, you do not need data-modelling knowledge, external tools, or paid third-party accounts to use it. It is tuned specifically for HR analysis, so the results are precise and accurate. Citra Analytics is built to handle large organizations, including those with several thousand employees.

What you can ask

In this first phase, Citra Analytics supports the following types of workforce analysis. Each example below is a prompt you can type directly into Citra.

• Data completeness checks: Find employees with missing or incomplete records before you run financial or compliance reports.

  "Are there any employees missing job or salary details?"

• Attrition analysis: See how your attrition rate has changed over time, and break it down by department or time period to spot where you are losing people.

  "What is the attrition rate over the last three years?"

• Exit type analysis: Understand how many exits were voluntary versus involuntary so you can investigate the causes.

  "Show me an exit type analysis for the past year."

• Reporting line checks: Identify employees with a missing or broken reporting line who may not have a supervisor to raise concerns with.

  "Who are the employees with a missing supervisor?"

• Retirement risk: Assess how much of your workforce is approaching retirement. Citra asks a clarifying question for your organisation's retirement age, then returns the details.

  "What is our retirement risk?"

• Gender distribution: Review the gender make-up of your workforce to support equal-opportunity reporting.

  "Show me the gender distribution of our workforce."

Note: Citra Analytics works across custom fields as well as standard fields, so checks like missing-data analysis cover the fields specific to your organisation.

Note: This is the first phase of Citra Analytics. The supported analyses are attrition, exit type analysis, broken reporting lines, retirement risk, gender distribution, and data-completeness checks. More metrics are planned for future releases.

Understanding the results

For each question, Citra Analytics gives you a combination of the following:

• Plain-language insights: A key-insights summary and, where useful, suggested actions and follow-up questions you might want to explore.
• Interactive charts: Visuals with tooltips that show the underlying counts and percentages when you hover over them.
• Downloadable tables: The same data in table format, which you can download for a clearer view.
• Excel reports: A downloadable Excel sheet of the detail behind the answer, for example employee names, IDs, and which fields are missing, so you can review or action it later.

When to use Citra Analytics

OrangeHRM offers more than one way to get information out of the system. Use Citra Analytics when you want a quick, dynamic answer to a question in plain language without setting anything up. For reports you need to run repeatedly or schedule by email, the standard reporting module is still the right choice, because it lets you save the fields, filter criteria, and layout for reuse.

How to open Citra Analytics

There are two ways to use Analytics mode:

• Automatically: Simply ask an analytics-style question in Citra, and your request is routed to Citra Analytics mode for you.
• Manually: Click the plus (+) icon in the Citra chat window and select Analytics mode before typing your question.

Citra AI: HR Analytics Capabilities

Citra AI transforms your workforce data into actionable intelligence. As your dedicated HR analytics partner, Citra AI empowers you to move beyond surface-level reporting and dive deep into the stories your employee data tells. Whether you need a quick headcount snapshot or a complex attrition analysis, Citra AI delivers instant, accurate answers at your command.

With Citra AI, you can explore the full spectrum of workforce analytics, including:

• Real-Time Workforce Metrics – Instantly access total headcount, hiring trends, termination volumes, and detailed attrition breakdowns, complete with root-cause exit reasons.
• Comprehensive Demographic Insights – Slice and dice your workforce by gender, age, nationality, marital status, and other personal attributes to better understand your diversity landscape and employee composition.
• Organizational Structure & Distribution – Visualize your people across locations, departments, job titles, sub-units, employment statuses, job categories, and even cost centers to optimize resource allocation.
• Data Integrity & Quality Checks – Proactively identify missing or incomplete employee, job, salary, or contact information to ensure your records are always audit-ready.
• Leadership & Management Intelligence – Analyze manager span of control and reporting-line hierarchies to identify bottlenecks or overstretched leaders.
• Strategic Workforce Planning – Leverage configured metrics such as retirement risk and other predictive indicators to forecast future talent needs.

How to ask a question

Age Distribution Analysis (Citra AI)

Step 1 - Type your question in plain language, for example "Are there any employees missing job or salary details?"

To illustrate the power of Citra AI, let’s look at a real-time analysis of workforce age distribution. In less than 48 seconds, Citra AI parsed thousands of data points to deliver a clear, visual breakdown of our generational makeup, something that would traditionally take an HR analyst hours to compile and clean

Step 2 - Citra shows each step it is taking to retrieve your answer, so you can see exactly how the result was produced.

Citra AI provides an instant snapshot of workforce age distribution. 

You can view the data as a structured table or toggle to a bar chart for a quick visual comparison of age bands.

Step 3 - Review the insights, charts, and suggested actions Citra returns. You can ask follow-up questions to go deeper.

Note: When a question needs more information to answer accurately, such as your organisation's retirement age, Citra asks a clarifying question before producing the result.

Simply click on any bar within the chart. Citra AI will instantly drill down and display the underlying headcount data exclusively for that selected age band, allowing you to focus on specific demographics without scrolling through the full dataset.

Citra AI dan automatically generates a set of context-aware follow-up questions to help you dig deeper into your workforce demographics without typing a single query.

These suggestions appear directly below the chart, offering one-click pathways to more granular insights.

Available Prompts:

How to Use:

Simply click on any suggested question. Citra AI will immediately process the request and display the relevant data, chart, or breakdown—no need to rephrase or retype your query.

Pro Tip: Use these prompts to quickly uncover layered insights. For example, start with the overall chart, click "Show age distribution by department" to spot anomalies, then drill further with "Which locations have the oldest average age?" to pinpoint specific areas requiring succession planning.

Gender Breakdown by Country (Citra AI)

Citra AI allows you to analyze workforce demographics across multiple dimensions. By asking, "Can I get the gender breakdown based on the country of the employees?" the system instantly returns a cross-sectional view of gender distribution per location.

To view detailed data for a specific age group:

Simply click on any bar within the chart. Citra AI will instantly drill down and display the underlying headcount data exclusively for that selected age band, allowing you to focus on specific demographics without scrolling through the full dataset.

You can also download these charts and tables in PNG format.

These suggestions appear directly below the results, offering one-click pathways to more granular DEI insights.

Simply click on any suggested question. Citra AI will immediately process the request and display the relevant breakdown, trend, or filtered view—no need to rephrase or retype.

When you ask a complex follow-up question, such as "Can you break this down by department or sub-unit?"

Citra AI doesn't just return an answer. It provides a transparent, step-by-step breakdown of its internal reasoning process, along with the exact time spent on each action.

This visibility builds trust, allows power users to audit the logic, and helps you understand the computational cost of each query. You can verify that the system is using the correct data sources and logic.

Citra AI can break down gender distribution by department or sub-unit; the system returns a detailed matrix showing headcount across gender categories for each team. This view helps you identify DEI patterns, imbalances, and data gaps at a granular level.