You can change the due date of an ongoing (initiated) campaign at any time, even after the due date has passed. Participants who have not submitted the survey can then respond until the new date.

Step 1 - Go to Surveys > Survey Campaigns.

You can also add a due date to an ongoing campaign that has none, or remove the due date so the campaign stays open until you close it.

Step 2 - Select the ongoing (initiated) campaign you want to change. The campaign opens.

Step 3 - In Due Date, select the new date. It must be today or later.

Only the due date can be changed on an ongoing campaign. All other campaign details stay locked. If the due date has already passed, Update is still available. Once you save a new date, the campaign shows as open again.

Participants keep the same survey link for the whole campaign. Links that stopped working at the old due date work again until the new date.

Note: You can change the due date and add employees in the same update. Only ongoing (initiated) campaigns can have their due date changed

Step 4 - Click Next. A confirmation message appears.

Step 5 - Confirm the change. Participants who have not submitted are sent an email about the new date, and their survey links work until the new date.