There are two kinds of goals, performance and development. Performance goals are goals that an individual wants to achieve and developmental goals are how those goals will be achieved. Therefore, performance goals can be achieved only be working on a set of developmental goals.
Example: If a company decides to promote their sales manager to the senior sales manager. For the promotion process, the company has to create performance goals, as well as development goals for the employee in order to be eligible for the promotion.
The following are the examples for performance and developmental goals.
- Increases sales by 15 percent by the end of the next fiscal year.
- Reduce expenses by 10 percent by the third quarter
- Attain 80 percent customer satisfaction on customer surveys by next year.
- Build a framework that shows how the PMO aligns with strategic enterprise objectives.
- Attend 6 seminars on conflict resolution by the end of the next fiscal year.
- Take 2 college courses in business management by the end of the next fiscal year
- Achieve a score of 80 percent or higher on four online courses offered by Human Resources.
- Complete PMP and scrum master certification program by next year.