FAQs
Mobile Apps
General
- System gives an error as account is disabled and Can't login to the system. [FAQ]
- Is it possible to link the system to our current Google accounts? [FAQ]
- Is it possible for a single-sign on so that employees do not have to remember a lot of passwords for their different accounts? [FAQ]
- How long the session time out ? [FAQ]
- If the licence is expired, can i login into the system? [ FAQ ]
- Can we view the password we have entered in the login screen ?
Admin
- Can I have access control to News and Documents
- Can't create new user account. Username already exists [FAQ]
- How to adjust the strength of OrangeHRM Standard Password Policy? [FAQ]
- What is the impact of not adhering to OrangeHRM Standard Password Policy [FAQ]
- Can i generate the EEO report only for certain employees? [FAQ]
- Can I have an employee acting as a Head of Department (HOD) in the system? [FAQ]
PIM
- Can we add more gender options in the employee profile? [FAQ]
- Is it possible to get the Head Count ? [FAQ]
- Can i view My Personal Information through the system ? [FAQ]
- Notifications/ Documents Reminder for passport expiration to respective holder and HR Admin? [FAQ]
- Can other module other than PIM able to have Custom Field? [FAQ]
- Is there will be a notification per employee details change or only showed at audit trails? [FAQ]
Leave
- Is it possible to edit entitlements for a past period? [FAQ]
- Why the system gives following errors when applying for leave ? [FAQ]
- Can i see the added holiday list for the next year? [ FAQ ]
- Can supervisors get notify for the pending leave requests of their employees? [FAQ]
- Can I notify the entire company, of the employees whose leave upcoming? [FAQ]
- Can I run a report that includes all approved vacation leave taken by employees of a certain department? [FAQ]
Time
- Is it possible to Reset time sheets after approving? [FAQ]
- Can i view the time sheets of past employees? [FAQ]
- Type of attendance machine that compatible for orange attendance data supply?
- If an employee is on leave does the report captures the records ? [FAQ]
- Can I configure Pay Hour Report based on Location
- Is Multiple Pay Policy Supported?
Recruitment
- Can we edit a vacancy once it is published?
- Are the candidates notified whether their resume is submitted for shortlisting or not? [FAQ]
- Can i bulk upload question in Question Pool ? [FAQ]
- Can i export candidate list to CSV ? [FAQ]
- Can we link external application site (i.e. linked in, etc) to Orange applicant form and database? [FAQ]
- Can I switch the vacancy without removing the interview notes? [FAQ]
Onboarding
Performance
- What are the reasons for not show the created goals in the appraisals ? [FAQ]
- Should the supervisor be assigned as the tracker reviewer of that employee? [FAQ]
- Is it possible to sort appraisal cycle data based on alphabetic order? [FAQ]
- When closing an appraisal cycle can we see the incompleted appraisals ? [FAQ]
- Can I download my appraisal after the submission has completed? [FAQ]
- Can evaluators download the appraisal after they have submit their review? [FAQ]
Succession & Development
Training
- How to bulk upload existing training data/ history to OrangeHRM? [FAQ]
- Any format to create electronic certificate for employee whose already fulfill/ completed course/ training, printable? [FAQ]
- Any email notification for Employee whose invited for course/training session, performed by HR Admin/ HR Learning Team?
- Can I run a report to see all the employees of a certain department have participated for a certain session? [FAQ]
- Can employees acknowledge the courses that they had participated ? [FAQ]
- How many trainers can you have within a course? [FAQ]
Travel and Expense
- Can I make my finance executive as the final approver of all travel and claims requests made into the system? [FAQ]
- Can I run a report to see all the approved claims requests for a certain department with their total claimed amount? [FAQ]
- Can I add a new status in the travel/claim request, like "Paid" status? [FAQ]
- If a supervisor is not abvailable to approve a travel or claim request, then can a Head of Department overwrite and approve the request over the supervisor? [FAQ]
- If an expense type is not been used anymore, can I restrict employees not to use it for claiming, but not delete it from the system too? [FAQ]
- Can I claim foreign currencies for an expense type when i was travelling ? [FAQ]