FAQs
Mobile Apps
General
- Can I see interviews or leave events of OrangeHRM in my Google Calendar?
- Why is my OrangeHRM really slow?
- System gives an error as account is disabled and Can't login to the system. [FAQ]
- Is it possible to link the system to our current Google accounts? [FAQ]
- Is it possible for a single-sign on so that employees do not have to remember a lot of passwords for their different accounts? [FAQ]
- How long the session time out ? [FAQ]
Admin
- How to change when to notify the date of email notifications?
- How do I enable a disabled user account in OrangeHRM?
- Can't create new user account. Username already exists [FAQ]
- Can I have access control to News and Documents
- How to adjust the strength of OrangeHRM Standard Password Policy? [FAQ]
- What is the impact of not adhering to OrangeHRM Standard Password Policy [FAQ]
PIM
- What is Creditable Service?
- How do I rehire an employee in the system? [FAQ]
- Can we add more gender options in the employee profile? [FAQ]
- Is it possible to get the Head Count ? [FAQ]
- Can i view My Personal Information through the system ? [FAQ]
- Notifications/ Documents Reminder for passport expiration to respective holder and HR Admin? [FAQ]
Leave
- When adding holiday cancels the already applied leave ? [FAQ]
- Can i switch off the message for insufficient leave balance when I try to apply beyond balance? [FAQ]
- Is it possible to edit entitlements for a past period? [FAQ]
- Why the system gives following errors when applying for leave ? [FAQ]
- Can i see the added holiday list for the next year? [ FAQ ]
- Can supervisors get notify for the pending leave requests of their employees? [FAQ]
Time
- How can i check who has not submitted their time sheets? [FAQ]
- Is it possible to Reset time sheets after approving? [FAQ]
- Can i view the time sheets of past employees? [FAQ]
- Type of attendance machine that compatible for orange attendance data supply?
- If an employee is on leave does the report captures the records ? [FAQ]
- Can I configure Pay Hour Report based on Location
Recruitment
- Can I change the candidate status once assigned?
- Is it possible to notify stage coordinator upon candidate moving through vacancy stages? [FAQ]
- Can we edit a vacancy once it is published?
- Are the candidates notified whether their resume is submitted for shortlisting or not? [FAQ]
- Can i bulk upload question in Question Pool ? [FAQ]
- Can i export candidate list to CSV ? [FAQ]
Onboarding
Performance
- What are the reasons for not show the created goals in the appraisals ? [FAQ]
- Should the supervisor be assigned as the tracker reviewer of that employee? [FAQ]
- Is it possible to sort appraisal cycle data based on alphabetic order? [FAQ]
- When closing an appraisal cycle can we see the incompleted appraisals ? [FAQ]
- Can I download my appraisal after the submission has completed? [FAQ]
- Can evaluators download the appraisal after they have submit their review? [FAQ]
Succession & Development
Training
- How to bulk upload existing training data/ history to OrangeHRM? [FAQ]
- Any format to create electronic certificate for employee whose already fulfill/ completed course/ training, printable? [FAQ]
- Any email notification for Employee whose invited for course/training session, performed by HR Admin/ HR Learning Team?
- Can I run a report to see all the employees of a certain department have participated for a certain session? [FAQ]
- Can employees acknowledge the courses that they had participated ? [FAQ]
- How many trainers can you have within a course? [FAQ]
Travel and Expense
- Can I make my finance executive as the final approver of all travel and claims requests made into the system? [FAQ]
- Can I run a report to see all the approved claims requests for a certain department with their total claimed amount? [FAQ]
- Can I add a new status in the travel/claim request, like "Paid" status? [FAQ]
- If a supervisor is not abvailable to approve a travel or claim request, then can a Head of Department overwrite and approve the request over the supervisor? [FAQ]
- If an expense type is not been used anymore, can I restrict employees not to use it for claiming, but not delete it from the system too? [FAQ]
- Can I claim foreign currencies for an expense type when i was travelling ? [FAQ]